Leveraging
Your Cultural Assets
by Carl Braun
In
a previous article, we discussed how an employer might interview
candidates to assess them on their cultural competency. Here, a
recruiter looks at a job candidate’s background and tries to
determine how his or her skills, experience and specialized
knowledge of a market or culture can help the company move ahead
and impact the bottom line. Today, many corporations are awakening
to the advantages such cultural assets can bring to their
organizations.
Cultural competency can be defined by the needs of the
company and how those requirements are directly applicable to a
job opening they may have. For example, a company may have a need
for a Spanish-speaking candidate with knowledge of the Cuban
culture to call upon prospective clients in
Miami
. Here, not just anyone with the language and sales skills will do
as the cultural competency of the candidate may just rule the day.
Placing a Spanish-speaking Mexican or Central American salesperson
into the role would likely result in little business at all due to
the nuances in Hispanic culture.
So, how do candidates themselves leverage their cultural
assets to land that big job? After all, the perspective employee
only gets one shot at the job—and that’s from a resume at
best.
Let’s start with the most obvious. Does your resume
accurately reflect ALL of your skills and cultural assets? Are you
multi-lingual? If so, it is important to include this, and it
wouldn’t hurt to have a resume in that language either. Have you
ever traveled overseas or have knowledge of how a specific country
deals with your industry or that of the target industry? Do your
research and find out! Be certain to include your understanding of
that market in your resume and think through ways that you can
attach your knowledge to another answer in an interview.
For example: “Ms. Smith, have you ever marketed machine
products to customers in the
Bahamas
?” Answer: “Well no, I have not marketed machine products
specifically, but my parents have a vacation home in the
Bahamas
and I have spent every summer there since I was a small child. I
know the people and the culture as if it were my own.”
Resumes should be regarded as a chance to share just enough
information about you to pique the interest of the interviewer,
not tell your life story. But very frequently these days, human
eyes do not even see your resume unless they have a specific
interest in your background. It is critical then to leverage your
cultural competencies as well as your skills and experience such
that the scanning software picks it up and records it.
Of course, you’ll want to seed your resume with keywords
that help describe your cultural assets, but you can also include
a keywords section at the bottom of your resume. The applicant
tracking software will not differentiate between the textual
content of the resume but will only see the keyword. So seed your
resume with appropriate descriptors of your assets and then
duplicate them in the keywords section.
If you’re running out of space, simply remove the
“References Available on Request” section and replace it with
keywords. The references section is one of the most useless on a
resume. NEVER put references in this section. Recruiters will use
them as secondary resources to fill their jobs and wear out your
welcome with those that agreed to speak kindly about you.
Once you have the interview, let the recruiter or hiring
manager address that which is important to him or her. When
preparing your resume for that particular job opportunity (you do
that right?), you will have already touched on your cultural
assets. Let them do the work. You just serve up the information.
It goes without saying that if you do not have the appropriate
experience or cultural competency, do not put it on your resume or
try and bluff your way through the interview. I took a
concentrated Spanish course in college and did very well in it.
The job I was interviewing for required Spanish. I thought I could
just brush up and skate through the interview…it didn’t go
well. If you’ve got it, flaunt it. If you don’t, look for
another opportunity.
Listing business, fraternal and alumni associations on your
resume is helpful, but keep in mind that few recruiters know that
Kappa Alpha Psi is an African American Culture fraternity. Make
sure you spell it out for them. Do so in a subtle yet engaging
manner and you’ll get more interviews and find that dream job
that allows you to leverage your cultural competency.
Carl Braun is a Principal in The Inclusiv* Group, an executive
search firm, and a thought leader for more than 10 years in
diversity recruiting in the
US
. He is a published author, nationally recognized motivational
speaker and radio personality. Carl was the former President of
DiversityInc.com Careers and launched some of the earliest and
most successful diversity job boards on the web. He lives in
San Diego
. He and his wife, Susan, have five grown children, two of whom
serve their country proudly in
Afghanistan
and
Iraq
.
|